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Privacy Policy

Last updated: January 2025

1. Introduction

moqapp ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address and password when you register
  • Profile Information: Display name, phone number, organization (optional)
  • Billing Information: Company name, billing address, VAT number (optional)
  • Uploaded Content: Images and files you upload to create mockups
  • Communications: Information you provide when contacting support

2.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, job history
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session cookies for authentication and preferences

2.3 Third-Party Services

If you connect your Google Drive account, we access only the specific folders you authorize for storing your mockups. We do not access other files in your Drive.

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Service
  • Process your mockup generation requests
  • Authenticate your account and maintain security
  • Send transactional emails (account verification, password reset)
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

4. Data Retention

Uploaded Files & Generated Mockups

  • Guest Users: Deleted after 1 hour
  • Registered Users: Deleted after 12 hours

Account Data

Retained for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

Job History & Analytics

Anonymized usage statistics may be retained indefinitely for service improvement purposes.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate the Service (hosting, email delivery, analytics)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: For any other purpose with your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected]

8. Cookies

We use the following types of cookies:

  • Essential Cookies: Required for authentication and basic functionality
  • Preference Cookies: Remember your settings and preferences

We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect the functionality of the Service.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: