moqapp
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moqapp
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Frequently Asked Questions

Find answers to common questions about moqapp, our poster mockup generator. Can't find what you're looking for? Contact us.

Getting Started

How does moqapp's poster mockup generator work?

Upload your poster design, select from our collection of realistic mockup templates, and moqapp instantly generates professional mockups showing your design in real-world settings.

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What file formats does moqapp accept for poster designs?

moqapp accepts JPG, JPEG, PNG, and WebP image formats. For best results, upload high-resolution images (at least 2000px on the longest side).

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Is moqapp free to use?

Yes! moqapp offers free mockup generation. Create an account to unlock additional features like saving your work, batch processing, and accessing your mockup history.

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Can I use moqapp mockups commercially?

Yes, all mockups generated with moqapp can be used for commercial purposes, including client work, print-on-demand, marketing materials, and selling your designs.

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How long does it take to generate mockups?

Most mockups are generated in 5-15 seconds per template. Batch processing multiple templates typically completes within a minute, even for large selections.

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Pricing & Billing

Do credits expire?

No, purchased credit packs never expire. Subscription credits reset monthly on your billing date.

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Can I cancel my subscription anytime?

Yes! Cancel with one click from your settings. You will keep access until your billing period ends.

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What payment methods do you accept?

We accept all major credit cards, Apple Pay, and Google Pay through our secure payment partner.

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What if I need more credits?

Buy additional credit packs anytime, or upgrade your plan. Credit packs work alongside any subscription.

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Is there a free trial?

Yes! Use our Free plan as long as you want with 1 free mockup per day. Upgrade only when you need more.

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Etsy Sellers

Can I use these mockups commercially on Etsy?

Yes! All mockups generated are 100% yours to use commercially on Etsy, social media, and ads.

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What file types work best for Etsy mockups?

PNG, JPG, WebP, AVIF, and HEIC are all supported. PNG with transparent background works best.

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What mockup sizes work for Etsy listings?

Our mockups are high resolution (2000x2000px+), exceeding Etsy recommended 2000px minimum.

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How many mockups can I create for free?

Free users get 1 mockup per day. Create an account and upgrade for unlimited batch processing.

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Do you have mockups for different frame colors?

Yes! 50+ styles including black, white, natural wood, dark wood, gold, and floating frames.

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General

How does moqapp work?

Upload your design, select mockup styles, and download professional mockups in seconds.

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What makes moqapp different from other mockup tools?

Batch processing, 50+ styles, instant generation, and built specifically for print sellers.

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