Question 1

How does moqapp's poster mockup generator work?

Accepted Answer

Upload your poster design, select from our collection of realistic mockup templates, and moqapp instantly generates professional mockups showing your design in real-world settings.

Question 2

What file formats does moqapp accept for poster designs?

Accepted Answer

moqapp accepts JPG, JPEG, PNG, and WebP image formats. For best results, upload high-resolution images (at least 2000px on the longest side).

Question 3

Is moqapp free to use?

Accepted Answer

Yes! moqapp offers free mockup generation. Create an account to unlock additional features like saving your work, batch processing, and accessing your mockup history.

Question 4

Can I use moqapp mockups commercially?

Accepted Answer

Yes, all mockups generated with moqapp can be used for commercial purposes, including client work, print-on-demand, marketing materials, and selling your designs.

Question 5

How long does it take to generate mockups?

Accepted Answer

Most mockups are generated in 5-15 seconds per template. Batch processing multiple templates typically completes within a minute, even for large selections.

Question 6

Do credits expire?

Accepted Answer

No, purchased credit packs never expire. Subscription credits reset monthly on your billing date.

Question 7

Can I cancel my subscription anytime?

Accepted Answer

Yes! Cancel with one click from your settings. You will keep access until your billing period ends.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Apple Pay, and Google Pay through our secure payment partner.

Question 9

What if I need more credits?

Accepted Answer

Buy additional credit packs anytime, or upgrade your plan. Credit packs work alongside any subscription.

Question 10

Is there a free trial?

Accepted Answer

Yes! Use our Free plan as long as you want with 1 free mockup per day. Upgrade only when you need more.

Question 11

Can I use these mockups commercially on Etsy?

Accepted Answer

Yes! All mockups generated are 100% yours to use commercially on Etsy, social media, and ads.

Question 12

What file types work best for Etsy mockups?

Accepted Answer

PNG, JPG, WebP, AVIF, and HEIC are all supported. PNG with transparent background works best.

Question 13

What mockup sizes work for Etsy listings?

Accepted Answer

Our mockups are high resolution (2000x2000px+), exceeding Etsy recommended 2000px minimum.

Question 14

How many mockups can I create for free?

Accepted Answer

Free users get 1 mockup per day. Create an account and upgrade for unlimited batch processing.

Question 15

Do you have mockups for different frame colors?

Accepted Answer

Yes! 50+ styles including black, white, natural wood, dark wood, gold, and floating frames.

Question 16

How does moqapp work?

Accepted Answer

Upload your design, select mockup styles, and download professional mockups in seconds.

Question 17

What makes moqapp different from other mockup tools?

Accepted Answer

Batch processing, 50+ styles, instant generation, and built specifically for print sellers.

Frequently Asked Questions

Getting Started